Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Clara's Lewa, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble what you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use online casino services in Australia. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not gamble. Underage gambling can have serious consequences for your development and wellbeing.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Lying about the time or money spent gambling
- Feeling anxious or irritable when trying to reduce or stop gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Neglecting work, study, or relationships due to gambling
- Borrowing money to fund gambling activities
- Experiencing mood swings related to gambling wins and losses
- Failed attempts to cut back or stop gambling
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a set period
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling sessions
- Self-Exclusion: Exclude yourself from gambling services for a specified period (days, months, or permanently)
- Account Cooling Off: Take a break from gambling with temporary account suspension
Contact your casino's customer support team to activate any of these tools.
Support Organizations & Resources
If you or someone you know is struggling with gambling, professional help is available:
Australia
- Gambling Help Online – Free, confidential support for Australian residents
Website: www.gamblinghelponline.org.au
Counselling available 24/7 via phone, email, and online chat
International Resources
- GamCare (UK) – Free gambling support and counselling
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
All support services are confidential and free to use.
Need Help?
If you believe you may have a problem with gambling, it's important to seek help as soon as possible. There is no shame in asking for support – problem gambling is a recognised health issue, and professional help is available.
Contact Gambling Help Online today if you need someone to talk to.
Gamble responsibly. Play for fun, not to earn. Know your limits.